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If you believe that a product that you have purchased from a JB Hi-Fi store or website is faulty please see JB Hi-Fi’s Refunds & Warranties, Understanding Your Rights guide, which sets out the minimum remedies that JB Hi-Fi will provide to you if you buy a faulty product from JB Hi-Fi. You are also entitled to have the goods repaired or replaced if the goods fail to be of “acceptable quality” and the failure does not amount to a major failure.Ĭonsumer Guarantees have no set time limit but generally last for an amount of time that is reasonable to expect given factors including the cost and quality of the product or any representations made. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Under the Law, these Consumer Guarantees cannot be excluded. These rights, which the Law says automatically apply whenever goods or services are supplied to a consumer, are called ‘Consumer Guarantees’. Services must be carried out with care and skill. For example, the Law requires that goods must be free of defects, and do what they are meant to do. The Australian Consumer Law protects consumers by giving them certain guaranteed rights when they buy goods and services. JB Hi-Fi has it all - best brands, huge range, cheapest prices, convenient locations, but most importantly genuine personal service from our experienced specialist staff.Ĭonsumer Guarantees, Warranties & Refunds
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JB offer the world's leading brands of Computers, Tablets, TVs, Cameras, Hi-Fi, Speakers, Home Theatre, Portable Audio, the largest range of games, recorded music, DVD music, Blu-Ray and DVD movies and TV shows and stacks more all at cheap prices! Everything you're after is available in one of our stores or online.
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These locations have now been converted into JB Hi-Fi HOME stores, where you can find everything you love about JB plus more. In July 2004, JB bought the Queensland Clive Anthony chain of stores which sell consumer electronics, white goods, cooking appliances and air-conditioning. Now, maintaining Barbuto's original philosophy, JB is one of Australasia's fastest growing and largest retailer of home entertainment. In October 2003, JB Hi-Fi was floated on the Australian Stock Exchange. In July 2000 JB Hi-Fi was purchased by private equity bankers and senior management with the aim of taking the successful model nationally. The business was sold in 1983 and by 1999 another nine stores were opened. He had one simple philosophy: to deliver a specialist range of Hi-Fi and recorded music at Australia's lowest prices. John Barbuto (JB), trading from a single store in East Keilor, Victoria.